BPO team leader

25,000 - 32,000 /month*

Tic Private Limited

Gandhipuram, Coimbatore

₹5,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

Replies in 24hrs

5 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Healthcare

All Education levels

All genders

5 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Tic Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹15000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this BPO team leader job

What is the eligibility criteria to apply for this BPO team leader job?
Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹32000 per month + Incentives that depends on your interview. It's a Full Time job in Coimbatore.
How many working days are there for this BPO team leader job?
Ans: This BPO team leader job will have 5 working days.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO team leader role?
Ans: There is an immediate opening of 5 BPO team leader at Tic Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO team leader job?
Ans: This BPO team leader job has Day Shift.