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Customer Support BPO Non Voice Process Executive

salary 23,000 - 32,000 /month
company-logo
job companyHiyaan Vasudev Associates
job location Kengeri Satellite Town, Bangalore
job experience0 - 2 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, Medical Benefits
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Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Hiyaan Vasudev Associates. The role offers ₹23,000 - ₹32,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support BPO Non Voice Process Executive job

  1. What skills and experience do you need for this Customer Support BPO Non Voice Process Executive job?
    Ans : To apply for this Customer Support BPO Non Voice Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support BPO Non Voice Process Executive job ranges between ₹23,000-₹32,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support BPO Non Voice Process Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kengeri Satellite Town, Bangalore.
  5. How many vacancies are there for this Customer Support BPO Non Voice Process Executive job?
    Ans : There are 10 vacancies for this Customer Support BPO Non Voice Process Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support BPO Non Voice Process Executive job?
    Ans : As a Customer Support BPO Non Voice Process Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support BPO Non Voice Process Executive position is Kengeri Satellite Town, Bangalore.
  9. Who is the right fit for this Customer Support BPO Non Voice Process Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Customer Support BPO Non Voice Process Executive job.
  10. What makes this Customer Support BPO Non Voice Process Executive job a good opportunity?
    Ans : This Customer Support BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹23,000-₹32,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 23000 - ₹ 32000

Contact Person

Kahish Kumari

Interview Address

Kengeri Satellite Town, Kengeri Satellite Town, Bangalore
Posted 7 hours ago

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