BPO Non Voice Process Executive

With a requirement for 10 for the BPO Non-Voice Process Executive position, this exciting opportunity is for Cyrus Technoedge Solutions Private Limited based in Mumbai and located in Asalpha. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Real Estate. The role offers an attractive in-hand salary of ₹18000 - ₹39000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns, and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

This role welcomes freshers who are eager to learn and grow in the Customer Support / TeleCaller field. The candidate should have good communication skills and be proficient in any language. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires 12th Pass and the candidate should be comfortable working 6 days working during the Rotational shift.
Age Criteria: 18-35

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.