Admission Counsellor

15,000 - 20,000 /month

Edinbox Communications Private Limited

Hoodi, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Education

Languages: Tamil, Kannada

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Admission Counsellor to join our team at Edinbox Communications Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹15,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Admission Counsellor job

Who is eligible to apply for this Admission Counsellor job at Edinbox Communications Private Limited?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge, Domestic Calling for this Admission Counsellor job offered by Edinbox Communications Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Admission Counsellor position.
What shift and timings does this job follow?
Ans : This Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hoodi, Bangalore.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Admission Counsellor job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Admission Counsellor, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Admission Counsellor job is located in Hoodi, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-1 years of experience is ideal for this Admission Counsellor job.
Why should you apply for this Admission Counsellor job?
Ans : This Admission Counsellor job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.