Telecollection

18,000 - 27,000 /month*

Victa Earlyjobs Technologies Private Limited

Hoodi, Bangalore

₹5,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Kannada

Graduate and above

All genders

6 days working | Rotational Shift

PAN Card, Aadhar Card

Job Description

Job Overview

We are hiring Tele Collections Executives for Personal Loan and Business Loan collection processes. Candidates should have strong communication, negotiation, and customer-handling skills to manage overdue accounts and ensure timely EMI collections while maintaining high customer service standards.

Key Responsibilities

Handle inbound and outbound collection calls for overdue Personal Loan and Business Loan accounts

Follow up with customers regarding pending EMI payments and ensure timely collections

Negotiate repayment plans and resolve payment-related concerns professionally

Maintain accurate records of customer interactions, payment commitments, and follow-ups in CRM systems

Coordinate with field collection teams and backend operations for effective account resolution

Ensure compliance with collection processes, company policies, and quality standards

Address customer queries, escalations, and disputes with empathy and professionalism

Achieve daily, weekly, and monthly collection targets

Eligibility Criteria

Minimum 6 months to 2 years of experience in Tele Collections, Collections, or Customer Service roles within the NBFC/BFSI industry

Excellent communication and convincing skills in English and Malayalam along with any one regional language: Kannada, Telugu, Tamil, or Hindi

Strong negotiation, interpersonal, and problem-solving abilities

Basic knowledge of CRM tools and MS Office

Graduate in any discipline

Age below 30 years

Experience Required

1 – 5 Years

Education

12th Pass / Graduation Preferred

Age Limit

18 – 30 Years

Languages Required

English

Malayalam

Regional language proficiency in Kannada, Telugu, Tamil, or Hindi will be an added advantage.

Required Skills

Tele Collections

BFSI Experience

English Communication

Malayalam Fluency

Regional Language Communication

Preferred Skills

Loan Collections

Problem Solving

Escalation Handling

Salary & Benefits

💰 Salary: Up to ₹3.5 LPA + Attractive Incentives

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecollection job

What qualifications and experience are required for this Telecollection position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Computer Knowledge, Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Telecollection job ranges between ₹18,000-₹27,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecollection job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hoodi, Bangalore.
How many vacancies are there for this Telecollection job?
Ans : There are 10 vacancies for this Telecollection role.
Is this job open for all genders?
Ans : Yes, this Telecollection job is open for both male and female candidates.
What are the key responsibilities of this Telecollection job?
Ans : As a Telecollection, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecollection position is Hoodi, Bangalore.
Who is the right fit for this Telecollection job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-2 years of experience is the right fit for this Telecollection job.
What makes this Telecollection job a good opportunity?
Ans : This Telecollection job is a good opportunity as it offers a salary between ₹18,000-₹27,000 per month. This is a Full Time job and has 10 openings.