Academic Counsellor

25,000 - 35,000 /month

Johnson Grammar School

Kokapet, Hyderabad

6+ months Experience in Customer Support / TeleCaller

Replies in 24hrs

3 Openings

Full Time

Job Highlights

Industry Type: Education

Graduate and above

All genders

5 days working | Day Shift

Job Description

We are looking for a Academic Counsellor to join our team at Johnson Grammar School to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹25000 - ₹35000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Academic Counsellor job

What is the eligibility criteria to apply for this Academic Counsellor job?
Ans: The candidate should be Graduate and above and above with 6 months - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Academic Counsellor job?
Ans: This Academic Counsellor job will have 5 working days.
Are there any charges applicable while applying or joining this Academic Counsellor job?
Ans: No, there is no fee applicable for applying this Academic Counsellor job and during the employment with the company, i.e., Johnson Grammar School.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Academic Counsellor role?
Ans: There is an immediate opening of 3 Academic Counsellor at Johnson Grammar School
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Academic Counsellor job?
Ans: This Academic Counsellor job has Day Shift.