The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.
Make and serve specialty coffee and tea beverages
Speak and interact with both new and regular customers
Maintain a clean and sanitized work station
Follow health and safety guidelines
Adhere to recipes and presentations for food and beverage items
Be punctual and able to observe regular and consistent attendance
Contribute to a positive team environment
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
At least 1+ year in the coffee service industry
2+ years in the customer service industry
Experienced and comfortable with working busy shifts
Friendly, outgoing and dedicated to outstanding customer service
Tidy and self-disciplined
Detailed-oriented and passionate about product quality