Warehouse Incharge

Job Summary

The Team Leader will be responsible for managing ground-level operations, rider hiring, attendance tracking, order monitoring, COD follow-ups, and coordination with internal teams. The role requires strong leadership, communication, and problem-solving skills to ensure smooth daily operations and timely deliveries

1. Rider Hiring & On-boarding

• Source and on-board delivery riders through field hiring and local networks.

• Conduct initial screening and document verification.

• Ensure proper induction and on-boarding of new riders.

2. Attendance Management

• Monitor daily attendance and follow up with absentees.

• Maintain accurate attendance records.

• Ensure manpower availability as per operational requirements.

3. Order & Rider Tracking

• Track order status and rider movement through operational tools/apps.

• Coordinate with riders for timely deliveries.

• Resolve delivery delays and operational escalations.

4. COD Monitoring

• Monitor daily COD collections from riders.

• Ensure timely reconciliation and cash submission.

• Maintain proper COD records and reports.

5. Payroll Coordination

• Compile attendance, performance, and COD data for salary processing.

• Coordinate for timely payroll support.

• Address rider salary-related concerns.

6. Field Operations Management

• Supervise daily field operations and rider activities.

• Resolve operational and rider-related issues.

Ensure adherence to company policies and operational standards

1. Rider Hiring & On-boarding

• Source and on-board delivery riders through field hiring and local networks.

• Conduct initial screening and document verification.

• Ensure proper induction and on-boarding of new riders.

2. Attendance Management

• Monitor daily attendance and follow up with absentees.

• Maintain accurate attendance records.

• Ensure manpower availability as per operational requirements.

3. Order & Rider Tracking

• Track order status and rider movement through operational tools/apps.

• Coordinate with riders for timely deliveries.

• Resolve delivery delays and operational escalations.

4. COD Monitoring

• Monitor daily COD collections from riders.

• Ensure timely reconciliation and cash submission.

• Maintain proper COD records and reports.

5. Payroll Coordination

• Compile attendance, performance, and COD data for salary processing.

• Coordinate for timely payroll support.

• Address rider salary-related concerns.

6. Field Operations Management

• Supervise daily field operations and rider activities.

• Resolve operational and rider-related issues.

Ensure adherence to company policies and operational standards

• It is a Full Time Warehouse / Logistics job for candidates with 1 - 3 years of experience.