Quality Auditor

WTeam Lead – Team Lead: Inside Sales Training

Location: West Delhi

Experience Required: 3–4 Years

Salary: ₹5 LPA

Employment Type: Full-Time

Role Overview

We are looking for a highly driven Inside Sales Trainer / Training Lead who will be responsible for building a high-performing calling team through daily training, call monitoring, structured coaching, and continuous performance improvement. The goal is to ensure every caller builds a strong emotional connect with customers while maintaining high levels of professionalism and

conversion efficiency.

Key Responsibilities:

● Conduct daily training sessions for inside sales callers.

● Own new hire onboarding & certification.

● Train teams on CRM, dialer, workflows, and updated SOPs.

● Listen to call recordings & live calls to identify pitch and skill gaps.

● Conduct regular feedback & retraining sessions to close performance gaps.

● Run mock calls, role plays, and objection-handling drills.

● Drive professional communication, customer empathy & urgency creation.

● Work with Sales Managers to improve underperformers through coaching plans.

● Build and update scripts, pitch guides & training playbooks.

Desired Skills & Requirements:

● Strong expertise in Inside Sales / Call Center Training

● Deep understanding of customer psychology & pitch building

● Excellent communication in Hindi & English

● Strong coaching, mentoring & performance management skills

● High ownership mindset with startup adaptability.

Preferred Background:

● 2–3 years of experience in Inside Sales / BPO / Tele-sales Training

● Exposure to B2C high-volume calling environments

• It is a Full Time Trainer job for candidates with 3 - 5 years of experience.

More about this Quality Auditor job

1. What is the eligibility criteria to apply for this Quality Auditor job?
   Ans: The candidate should be Graduate and above and above with 3 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹35000 - ₹42000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Quality Auditor job?
   Ans: This Quality Auditor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Quality Auditor job?
   Ans: No, there is no fee applicable for applying this Quality Auditor job and during the employment with the company, i.e., 99vertical Media Llp.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Quality Auditor role?
   Ans: There is an immediate opening of 10 Quality Auditor at 99vertical Media Llp
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Trainer job.
8. What are the timings of this Quality Auditor job?
   Ans: This Quality Auditor job has 10:00 AM - 07:00 AM timing.