Telesales

Role Overview

We are seeking energetic and customer-focused Inside Sales Executives to drive lead conversion, customer engagement, and sales growth. The ideal candidate should have excellent communication skills, sales acumen, and a passion for building customer relationships.

·       Key Responsibilities

Ø  Handle inbound and outbound sales calls, emails, and chat inquiries.

Ø  Convert leads into sales by explaining Switchkart’s services and offerings.

Ø  Maintain and update the CRM system with accurate lead and customer details.

Ø  Build long-term relationships with customers through consistent follow-ups.

Ø  Work with the marketing and operations teams to achieve monthly sales targets.

Ø  Provide timely feedback on customer trends, objections, and market needs.

Ø  Prepare daily/weekly sales reports and share insights with the management team.

Qualifications & Skills

Ø  Education: Any Graduate or PUC can apply

Ø  Experience: 0–2 years in Inside Sales, Telesales, or Customer Relationship Management (freshers may also apply).

Ø  Languages: Fluency in Kannada, English, and Hindi is mandatory.

Ø  Skills:

o   Excellent communication and persuasion skills.

o   Ability to handle objections and close sales effectively.

o   Proficiency in MS Office and CRM tools.

o   Goal-oriented and target-driven mindset.

o   Strong interpersonal and negotiation skills.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.