Telesales

Job Description

About the Role

We are looking for an Operations Intern to support smooth engagement with our network of doctors and healthcare professionals. This role involves managing structured telephonic interactions to ensure timely communication, accurate information flow, and effective coordination between doctors and our internal teams.

Key Responsibilities

Conduct structured outbound calls to doctors for service-related coordination.

Handle inbound queries from doctors with professionalism and provide accurate information.

Maintain accurate records of all interactions in the system/CRM.

Coordinate with internal teams (operations, support, and business) for escalations or information requests.

Share timely feedback and insights from doctors with the team for process improvements.

Ensure adherence to compliance, confidentiality, and quality standards in all communications.

Prepare and submit daily/weekly reports on call activity, feedback, and issue resolution.

Requirements

Graduate with 0–1 years of experience in operations, customer engagement, or support roles.

Excellent communication and listening skills (English and Hindi)

Strong organizational skills with attention to detail.

Ability to handle professional conversations with empathy, accuracy, and courtesy.

Willingness to work in a target-driven yet service-oriented environment.

Key Competencies

Professional Communication

Relationship Management

Time & Task Management

Documentation & Reporting

Team Collaboration

• It is a Full Time Telesales / Telemarketing job for candidates with Freshers.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., Practo Technologies Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 10 Telesales at Practo Technologies Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.