Telesales

📞 Job Description: Enrollment & Telesales Associate

Company: Grand Scholars Academy

Location:

4/19, 3rd floor, 20th Main Road, Maruthi Nagar BTM Layout 1st Stage, Bangalore, India, 560029

Employment Type: Full-time

Company Overview

Grand Scholars Academy is dedicated to helping students unlock their potential by providing expert coaching and guaranteed admission into a wide range of accredited professional courses. Our mission is to build brighter futures by offering personalized, high-quality educational guidance and ensuring successful career pathways for every student.

Role Summary

The Enrollment & Telesales Associate is responsible for initiating contact with prospective students via phone, clearly explaining the Academy's programs and the guaranteed admission benefit, and converting qualified leads into enrolled students. This role requires exceptional persuasive skills, a target-driven mindset, and the ability to maintain enthusiasm over the phone.

Key Responsibilities

1. Telesales and Lead Generation (Core Focus)

• Outbound Calling: Conduct a high volume of daily outbound calls to leads generated through various marketing channels (e.g., website inquiries, referrals).

• Pitch Delivery: Articulate the Academy's unique value proposition, specifically highlighting the expert coaching and guaranteed admission into professional courses.

• Conversion: Persuade and guide leads through the enrollment process, securing commitments and payments to meet weekly and monthly sales targets.

• Inquiry Management: Handle inbound calls, addressing questions related to courses, eligibility, fee structure, and the enrollment guarantee.

2. Student Consultation and Program Matching

• Needs Assessment: Briefly assess the prospect's academic background and career goals over the phone to determine the most suitable professional course pathway.

• Information Dissemination: Clearly explain the academic requirements, necessary entrance exams, and the support services provided by Grand Scholars Academy.

• Appointment Setting: Schedule consultation appointments for qualified leads with senior counselors or academic experts when necessary.

3. Data Management and Reporting

• CRM Management: Accurately log all call activities, outcomes, and follow-up notes in the Customer Relationship Management (CRM) system.

• Reporting: Prepare daily call reports and sales performance summaries for management review.

• Follow-up: Implement systematic follow-up strategies to nurture leads that are not immediately ready to enroll.

Qualifications and Skills

Required

• Eligibility: Minimum of 10th pass or equivalent. Higher education is a plus, but not mandatory.

• Experience: Minimum of 6 months to 1 year of experience in Telesales, Telemarketing, or Outbound Customer Service, preferably in the education or service industry.

• Communication: Excellent command of [Specify Language(s), e.g., English and Hindi], with a clear, professional, and persuasive phone demeanor.

• Sales Acumen: Proven ability to handle objections, negotiate, and close sales over the phone.

• Attitude: Highly motivated, target-oriented, resilient, and possesses a positive attitude.

• Basic Computer Skills: Familiarity with using computers for data entry and maintaining simple records.

Preferred

• Previous experience selling educational or coaching services.

Why Join Grand Scholars Academy?

• Be a part of a mission-driven company committed to truly changing lives.

• Competitive fixed salary plus attractive, performance-based incentives/commissions.

• Opportunity to grow into counseling or team lead roles.

• Direct impact on a student's ability to guarantee their bright future.

TO APPLY: info@grandscholarsacademy.com

Phone no: 9900148535

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 3 years of experience.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be Diploma and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹50000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., Grand Scholars Academy.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 15 Telesales at Grand Scholars Academy
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.