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Telecalling Team Leader

salary 20,000 - 25,000 /month
company-logo
job companyFastinfo Legal Services Private Limited
job location Sector V - Salt Lake, Kolkata
job experience1 - 3 years Experience in Telesales / Telemarketing
15 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
MS Excel
Convincing Skills

Job Highlights

sales
Sales Type: B2B Sales
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job Description

Key Responsibilities:

  • Manage and supervise a team of BPO executives

  • Ensure daily KPIs, quality, and productivity targets

  • Handle escalations and improve team performance

  • Monitor calls and provide feedback

  • Maintain reports, attendance, and shift adherence using Excel


Required Skills:

  • Prior experience as a Team Leader in a BPO

  • Good working knowledge of MS Excel (reports, trackers)

  • Strong communication and people management skills

  • Familiarity with BPO metrics and quality standards

  • Comfortable with rotational shifts

Other Details

  • It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.

More about this Telecalling Team Leader job

  1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
    Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this Telecalling Team Leader job?
    Ans: This Telecalling Team Leader job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
    Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., Fastinfo Legal Services Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecalling Team Leader role?
    Ans: There is an immediate opening of 15 Telecalling Team Leader at Fastinfo Legal Services Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
  8. What are the timings of this Telecalling Team Leader job?
    Ans: This Telecalling Team Leader job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Benefits

PF

Skills Required

Domestic Calling, International Calling, MS Excel, Convincing Skills

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 25000

English Proficiency

No

Contact Person

Tiyasa Brahma

Interview Address

Sector V - Salt Lake, Kolkata
Posted 3 days ago
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