Telecalling Assistant

ob Title: Telecaller – Manufacturing Unit (Scenery & Gift Items)

Company: YS Collection
Location: Narela
Department: Sales & Operations
Employment Type: Full-time

About YS Collection:

YS Collection is a premium manufacturer of scenery and gifting products, known for its craftsmanship, creativity, and attention to detail. We cater to corporate gifting, home décor, and customized products, delivering high-quality pieces that make every space memorable.

We are looking for a Telecaller who can efficiently handle client communication, manage sales follow-ups, and maintain production and order records with accuracy and professionalism.

Key Responsibilities:

• Make outbound calls to clients, distributors, and vendors regarding orders, inquiries, and follow-ups.

• Handle inbound customer calls, provide product and pricing information, and assist with order coordination.

• Maintain detailed records of client communications, orders, and dispatches using MS Excel and internal databases.

• Coordinate between the sales, production, and dispatch teams to ensure timely processing of orders.

• Prepare and maintain daily, weekly, and monthly reports related to calls, sales, and production updates.

• Support telesales activities, including lead generation, customer follow-ups, and data management.

• Build and maintain positive relationships with clients through regular and professional communication.

• Experience with Indiamart. (Optional)

Requirements:

• Education: Graduate in any discipline (preferred: Business, Commerce, or related field).

• Experience: Minimum 1–3 years of experience in telecalling, telesales, or client coordination, preferably in a manufacturing or gifting sector.

• Skills:

  • Strong proficiency in MS Excel and data management.

  • Good knowledge of computers, email handling, and basic CRM tools.

  • Excellent communication skills in Hindi.

  • Ability to multitask, stay organized, and maintain attention to detail.

What We Offer:

• Competitive salary based on experience.

• Opportunity to work in a creative and growing manufacturing environment.

• Supportive team and scope for professional growth.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.

More about this Telecalling Assistant job

1. What is the eligibility criteria to apply for this Telecalling Assistant job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹16000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Telecalling Assistant job?
   Ans: This Telecalling Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Assistant job?
   Ans: No, there is no fee applicable for applying this Telecalling Assistant job and during the employment with the company, i.e., Bollywood Star Gifts.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Assistant role?
   Ans: There is an immediate opening of 1 Telecalling Assistant at Bollywood Star Gifts
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecalling Assistant job?
   Ans: This Telecalling Assistant job has Day Shift.