Telecaller Outbound

We are hiring Recovery Agents (Telecallers) for L&T Finance. The role involves contacting customers over the phone to recover overdue payments on loans and maintaining professional communication while following company and RBI guidelines.

Key Responsibilities:

• Make outbound calls to customers with overdue EMIs or loan payments.

• Explain payment details, pending dues, and penalties clearly to customers.

• Persuade customers to make timely payments or settle dues.

• Update call logs and recovery status in system software daily.

• Maintain polite and professional communication with customers.

• Escalate non-responsive or critical cases to the senior recovery officer.

• Follow company policies and compliance norms as per RBI rules.
  
  
  Required Skills:

  • Good communication and convincing skills (Hindi / English / local language).

  • Basic computer knowledge (MS Excel, data entry, CRM software).

  • Ability to handle pressure and meet monthly recovery targets.

  • Good listening and negotiation skills.

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  Eligibility Criteria:

  • Qualification: Minimum 12th pass / Graduate preferred.

  • Experience: 0–2 years (Freshers can also apply).

  • Age: 18–35 years.

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  Salary & Benefits:

  • Salary: ₹10,000 – ₹18,000 per month + attractive incentives.

  • Incentives: Based on recovery performance.

  • Benefits: Training, performance bonuses, and growth opportunities within L&T Finance network.

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  Working Hours:

  • 9:00 AM – 6:00PM (Monday to Saturday)

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6+ years Experience.

More about this Telecaller Outbound job

1. What is the eligibility criteria to apply for this Telecaller Outbound job?
   Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Surat.
3. How many working days are there for this Telecaller Outbound job?
   Ans: This Telecaller Outbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Outbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., Ossr Tech Solution Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Outbound role?
   Ans: There is an immediate opening of 10 Telecaller Outbound at Ossr Tech Solution Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller Outbound job?
   Ans: This Telecaller Outbound job has Day Shift.