Telecaller Outbound

• Respond to customer inquiries, complaints, and feedback via phone, email, chat, or social media platforms in a timely and professional manner.

• Identify and resolve customer issues and concerns effectively, ensuring a positive customer experience and satisfaction.

• Acquire in-depth knowledge of the company's products or services to provide accurate information and guidance to customers.

• Maintain detailed records of customer interactions, transactions, inquiries, and resolutions in the CRM system.

• Gather customer feedback and insights to identify areas for improvement in products, services, or processes.

• Identify opportunities to recommend additional products or services to customers based on their needs and preferences.

• Escalate complex or unresolved issues to the appropriate departments or higher management for further investigation and resolution.

• Adhere to company policies, procedures, and service standards while delivering high-quality customer care services.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 6+ years Experience.

More about this Telecaller Outbound job

1. What is the eligibility criteria to apply for this Telecaller Outbound job?
   Ans: The candidate should be Diploma and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller Outbound job?
   Ans: This Telecaller Outbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Outbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., Bharati Prakash Bhayani.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Outbound role?
   Ans: There is an immediate opening of 10 Telecaller Outbound at Bharati Prakash Bhayani
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller Outbound job?
   Ans: This Telecaller Outbound job has Day Shift.