Here’s a clear Job Description (JD) draft for a Telecaller role in selling and renewing two-wheeler policies:
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Job Title: Telecaller – Two-Wheeler Insurance Sales & Renewal
Job Location: [Your Location]
Department: Sales / Renewal Team
Reporting To: Team Leader / Sales Manager
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Job Responsibilities:
Make outbound calls to customers for selling two-wheeler insurance policies.
Follow up with existing customers for timely renewals.
Explain policy features, premium details, and benefits clearly to customers.
Maintain records of calls and customer interactions in the system.
Achieve monthly sales and renewal targets.
Handle customer queries and provide prompt resolutions.
Build and maintain good relationships with customers for repeat business.
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Key Skills Required:
Good communication and convincing skills (Hindi/English/local language).
Basic computer knowledge (MS Office, data entry).
Ability to handle customer objections politely and effectively.
Target-oriented and self-motivated.
---
Qualifications & Experience:
Minimum 12th pass / Graduate.
Prior experience in telesales/insurance sales preferred, fresher may also apply.
---
Salary & Benefits:
Fixed salary + incentives based on performance.
Growth opportunities within the company.
---
DHere’s a clear Job Description (JD) draft for a Telecaller role in selling and renewing two-wheeler policies:
---
Job Title: Telecaller – Two-Wheeler Insurance Sales & Renewal
Job Location: [Your Location]
Department: Sales / Renewal Team
Reporting To: Team Leader / Sales Manager
---
Job Responsibilities:
Make outbound calls to customers for selling two-wheeler insurance policies.
Follow up with existing customers for timely renewals.
Explain policy features, premium details, and benefits clearly to customers.
Maintain records of calls and customer interactions in the system.
Achieve monthly sales and renewal targets.
Handle customer queries and provide prompt resolutions.
Build and maintain good relationships with customers for repeat business.
---
Key Skills Required:
Good communication and convincing skills (Hindi/English/local language).
Basic computer knowledge (MS Office, data entry).
Ability to handle customer objections politely and effectively.
Target-oriented and self-motivated.
---
Qualifications & Experience:
Minimum 12th pass / Graduate.
Prior experience in telesales/insurance sales preferred, fresher may also apply.
---
Salary & Benefits:
Fixed salary + incentives based on performance.
Growth opportunities within the company.