Senior Telesales Executive

KEY RESPONSIBILITIES

What You Will Own

· Make outbound calls to SME and startup prospects, pitch our services, and convert leads into paying customers

· Handle inbound inquiries promptly — qualify leads, understand requirements, and close sales within defined TAT

· Consistently meet and exceed monthly and quarterly revenue quotas assigned by the Sales Manager

· Build and maintain a healthy sales pipeline using CRM tools — track every lead, follow-up, and closure diligently

· Upsell and cross-sell relevant services (company registration, GST, trademark,

· compliance packages) based on customer profile

· Negotiate pricing, overcome objections, and close deals confidently while protecting margins

· Maintain high call quality, call volume targets, and customer satisfaction scores on every interaction

· Follow up on pending proposals, trial users, and unconverted leads with structured re-engagement sequences

· Provide accurate sales forecasts and daily/weekly performance reports to the reporting manager

· Coordinate with operations and fulfilment teams to ensure seamless post-sale customer onboarding

· Gather market intelligence — capture common objections, competitor mentions, and customer feedback to share with the product and marketing teams

What You Will Sell

· Company & LLP Registration

· MSME / Udyam Registration

· Import Export Code (IEC)

· GST Registration & Filing

· FSSAI & Business Licences

· Trademark & IP Protection

· Income Tax Filing & Compliance

· Annual Compliance Packages

· PERFORMANCE & KPIs

· How Your Success Is Measured

· Startup India & DPIIT Recognition

What We're Looking For

· Graduate in any discipline — MBA is a strong advantage

· Minimum 3 years of telesales or inside sales experience, preferably in B2B services, SaaS, fintech, or legal/compliance services

· Demonstrated track record of quota achievement — candidates must have consistently met or exceeded sales targets in previous roles

· Proven incentive earnings history — candidates who have earned performance-based incentives in past roles are strongly preferred

· Navi Mumbai: Fluency in English and Hindi is mandatory for this location

· Strong negotiation and objection-handling skills with the ability to close deals over the phone

· Hands-on experience with CRM tools (Zoho, Salesforce, Leadsquared, or similar)

· High energy, self-motivated, and resilient — comfortable with rejection and persistent in follow-ups

· Basic understanding of business compliance, GST, company registration, or startup ecosystem is a significant advantage

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 4 years of experience.