Customer Care Executive

Company: Cogent E-Services Pvt. Ltd.

Job Role: Customer Support Executive

Location: Whitefield – Prestige Shantiniketan, Bengaluru

Salary: ₹18,000 – ₹21,000 per month

Experience: 0 – 2 years (Freshers welcome)

Qualification: 12th Pass / Graduate

Job Summary:

Cogent E-Services is hiring Customer Support Executives to handle customer interactions and provide quality service support through calls and chats. The role requires good communication skills and a customer-centric approach.

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Key Responsibilities:

Handle inbound and outbound customer calls effectively.

Resolve customer queries and complaints with accuracy and professionalism.

Maintain call quality and follow standard service protocols.

Update customer information in CRM systems.

Requirements:

Education: 12th Pass / Graduate

Experience: 0–2 years in BPO or customer service (preferred)

Languages Required: English, Hindi, Tamil , Kannada

Skills:

Strong communication skills

Problem-solving attitude

Basic computer knowledge

Willingness to work in rotational shifts (if applicable)

Benefits:

Fixed salary ₹18,000 – ₹21,000 per month

Attractive incentives based on performance

Work location in premium IT hub – Prestige Shantiniketan, Whitefield

Friendly and growth-oriented work environment

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹21000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Victa Earlyjobs Technologies Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at Victa Earlyjobs Technologies Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.