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Customer Care Executive

salary 18,000 - 26,000 /month*
company-logo
job companySri Anu Furniture Private Limited
job location Chandanagar, Hyderabad
incentive₹5,000 incentives included
job experience1 - 3 years Experience in Telesales / Telemarketing
Replies in 24hrs
2 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Lead Generation
MS Excel
Outbound/Cold Calling
Wiring

Job Highlights

sales
Languages: Telugu, Kannada
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job Description

Key Responsibilities:

  • Communication Management: Handle inbound and outbound calls, emails, and chat inquiries with a focus on quality and brand tone.

  • Conflict Resolution & Coordination: Act as the primary point of contact for customer issues (e.g., delivery delays, product defects, or assembly queries). Coordinate effectively with the Logistics, Sales departments to ensure swift resolutions. 

  • Lead Conversion & Business Maximization: Proactively engage with potential customers interested in furniture pieces. Use persuasive communication to encourage showroom visits or schedule consultations with the Business Development (BD) team.

  • Customer Guidance: Provide detailed product information, pricing, and material specifications to assist customers in their buying journey.

  • CRM Maintenance: Accurately document all customer interactions and lead statuses in the CRM system to ensure seamless follow-ups.

Note: Preferably Furniture / interiors industry

Other Details

  • It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring along with 1-3 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹26,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Chandanagar, Hyderabad.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 2 vacancies for this Customer Care Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Customer Care Executive role. Only female candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Chandanagar, Hyderabad.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring with 1-3 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹26,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Computer Knowledge, Domestic Calling, Outbound/Cold Calling, MS Excel, Lead Generation, Wiring

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 26000

Regional Languages

Telugu, Kannada

Contact Person

Joshi

Interview Address

Anu furniture, opp BSNL office, Chandanagar,Hyderabad, Chandanagar, Hyderabad
Posted 18 hours ago
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