Customer Care Executive

Customer Care Executive – Role & Responsibilities A Customer Care Executive plays a key role in maintaining the company’s reputation by ensuring customer satisfaction through courteous, accurate, and timely support. Traditionally, this role is viewed as the bridge between customers and the organization.

Primary Responsibilities Handling Customer Queries

Attend inbound calls, emails, and walk-in enquiries.

Provide correct information regarding products, services, or processes.

Complaint Resolution

Register customer complaints systematically.

Coordinate with concerned departments to ensure timely resolution.

Follow up until closure and ensure customer satisfaction.

Maintaining Records

Update call logs, service reports, and customer data.

Prepare daily, weekly, or monthly reports as required.

Professional Communication

Maintain polite and respectful communication at all times.

Uphold the organization’s standard communication etiquette.

Guidance & Support

Assist customers in completing forms, requests, or documentation.

Provide after-sales service information wherever applicable.

Adherence to Policies

Follow established company procedures and ethical guidelines.

Protect confidentiality of customer information.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Goa.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Ray Force Greentech Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 5 Customer Care Executive at Ray Force Greentech Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.