Customer Care Executive

Responsibilities

• Outbound sales: Make cold or warm calls to potential clients to introduce products, explain features, and convince them to purchase.

• Inbound sales: Answer incoming calls from customers, process orders, and answer product-related questions.

• Lead generation: Identify and qualify leads for the outside sales team.

• Customer relationship management: Build and maintain relationships with existing customers to encourage repeat business and ensure satisfaction.

• Upselling and cross-selling: Promote additional products or services to existing customers based on their needs and purchasing history.

• Order processing: Accurately record customer information and process purchase orders.

• Data management: Maintain an updated database of customer information and sales activities.

• Reporting: Track sales performance, monitor key performance indicators (KPIs), and generate sales reports. 

Skills and qualifications

• Communication: Excellent verbal communication, persuasive, and negotiation skills are essential.

• Product knowledge: Develop a thorough understanding of the company's products and services to make suitable recommendations.

• Customer service: Ability to handle stressful situations and provide excellent customer service.

• Computer proficiency: Proficiency in using sales software, databases, and standard office software like Microsoft Office.

• Goal-oriented: Motivated to meet or exceed daily, monthly, and yearly sales targets. 

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹21000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Maruti Flex Traders Llp.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 2 Customer Care Executive at Maruti Flex Traders Llp
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.