Business Development Executive

Job Description

Job Title: Academic Counsellor

Department: Sales / Student Success

Industry: EdTech

Employment Type: Full-Time

Reporting To: Team Leader / Sales Manager

Job Overview:

We are looking for a dedicated and student-focused Academic Counsellor to guide prospective students in selecting suitable educational programs. The candidate will be responsible for counselling, lead conversion, admissions, and maintaining long-term student relationships while achieving enrolment targets.

Roles & Responsibilities:

• Provide counselling to students and parents regarding available courses and career opportunities.

• Understand student needs, academic background, and career goals to recommend suitable programs.

• Handle student enquiries through calls, emails, chats, and walk-ins.

• Convert leads into admissions through effective counselling and regular follow-ups.

• Explain course curriculum, benefits, fee structure, and career prospects.

• Maintain accurate records of student interactions in CRM systems.

• Coordinate with academic and operations teams for smooth onboarding of students.

• Achieve assigned enrolment and revenue targets.

• Provide post-admission support and resolve student concerns.

• Stay updated with course offerings, industry trends, and competitor information.

Required Skills & Competencies:

• Strong communication and presentation skills

• Excellent counselling and relationship-building abilities

• Good convincing and negotiation skills

• Ability to work in a target-driven environment

• Strong problem-solving and listening skills

• Basic knowledge of CRM tools and MS Office

• Time management and organizational skills

Educational Qualification:

• Bachelor’s degree in any discipline

• Master’s degree is an added advantage

Experience Required:

• 0 – 3 years of experience in Academic Counselling / EdTech / Sales / Education Industry

Key Performance Indicators (KPIs):

• Lead conversion ratio

• Admission numbers

• Revenue generation

• Student satisfaction and retention

• Follow-up and response time

Preferred Candidate Profile:

• Passionate about education and student guidance

• Self-motivated and target oriented

• Ability to work independently and as part of a team

• Positive and professional attitude

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 5 years of experience.