BPO Telecaller

Detailed Job Description

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FIRST MONTH

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Position: Relationship Manager (WFO)

Nature: Sales & Support

Job Type: Full Time

Pay: 24,000 to 60,000 Per Month

Joining: Immediate

System Skills: Good

Location: Banjarahills, Hyderabad.

Language: Telugu

Current Hiring is For a NEWS Channel, You'll Join as Relationship Manager (Recruiter). Process is About Reporters Hiring, Support and Closures For a NEWS Channel. You Need to Communicate, take the Interviews of Reporters, Explain them Details and Complete Closures.

1. Interested Candidates (Reporters) Apply On Company’s Whatsapp (CRM), Go Through Profile, Understand in Detail. (•We Handle All Sourcing Part• You Need Not Do Anything Here

2. We Connect With Applicants, Communicate in Detail & Build Proper Conversations through Chat. (•We Handle All Initial Information•, You Need Not Do Anything Here).

LEAD TRANSFER (Leads are Transferred to You Once We Receive all Information From Candidates)

3. Welcome Call Call Every Candidate, Inform them that we Received all Details and also Inform Them the Basic Details of Our News Network. Complete a Basic Interview Call (Questions & Script Provided ) Also Tell them We’re Scheduling a Zoom Session to Know More or Share them the Relevant Videos (As Directed By Sales Head)

4. Follow Up Call Explaining NEWS Channel & Programs And Make them Understand Everything More in Detail. (•Follow Up with all Candidates to Join Zoom Session if Required), Need to Explain Everything in Detail and Explain Joining Process, Procedure and Everything)

Clear any Doubts & Escalate Calls if Required. Show them & Explain all Details of NEWS Portals to Make them Understand.

6.•Closure•: Explain in detail and complete Closure. What Benefits they get How Many Benefits they Get, have to Convince the Reporter /constituency In charge what all benefits they get as a Reporter. Activate their Account.

6.•JOINING• Explain on Joining Formalities & Procedures. Follow Up to Complete Payment (Payment Process Explanation), which also Explained to them Clearly During Call Itself ) & Make Closure.

Complete the Closure.

Leads: 600-1000 /Month

Closures: 200

Average Closure Price: 600 to 800 Rupees. (May Change Any Time)

Pay : 24,000 / Month (Target Based)

Incentives: 150 Per Closure (Beyond 200)

Additional Incentives: Yes

Training & Probation: 7 Days

Pay Date : 5th of Every Month

Timings: 10:00 AM to 6:00 PM, Monday - Saturday

Whatsapp Connect: CRM (Provided By Company)

Calling & Follow Up: SIM (Provided By Company)

Required Training: Provided By the Company

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SECOND MONTH

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Direct Sales Role Completely Changes to Follow Up, Support & Indirect Sales From Second Month.

Nature of Work Changes to Follow Up With Mandal Wise Reporters to Complete Coordinators Hiring Process.

Leads: 150 to 200

Closures: 750 Per Month

Pay: Rs. 80 Per Closure.

Pay Per Month: 60,000 Per Month.

May Please Let Us Know If Interested to Schedule Your Interview and Start the Process to Proceed Further

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.