Technician

1. Partner & Technician Management

Shortlist, onboard, certify, and evaluate partners/technicians performance as per SOPs.

Ensure availability and manage upgrades or terminations

2. Training & Development

Conduct initial training, reskilling, upskilling, and periodic refresher programs.

Deliver hands-on field training through OJTs

3. Performance Monitoring & Customer Support

Track KPIs and performance metrics of partners and technicians.

Take corrective actions based on evaluation outcomes.

Guide and support in resolving escalated issues within TAT to ensure customer satisfaction.

4. Operational Compliance

Conduct audits, inventory reconciliation, and FTTx device inspections.

5. Mobility Device Services

Handle walk-in customer interactions, device repairs/swaps, CRM entries, and software upgrades.

Train and support extended service points.

6. Field Readiness & Ad-hoc Activities

Travel to touchpoints as required.

Participate in special initiatives like complaint handling, out-calling, and coaching Jio Associates.

• It is a Full Time Technician job for candidates with 2 - 6 years of experience.

More about this Technician job

1. What is the eligibility criteria to apply for this Technician job?
   Ans: The candidate should be Diploma and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹16000 per month that depends on your interview. It's a Full Time job in Siwan.
3. How many working days are there for this Technician job?
   Ans: This Technician job will have 6 working days.
4. Are there any charges applicable while applying or joining this Technician job?
   Ans: No, there is no fee applicable for applying this Technician job and during the employment with the company, i.e., RELIANCE JIO.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Technician role?
   Ans: There is an immediate opening of 2 Technician at RELIANCE JIO
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Technician job.
8. What are the timings of this Technician job?
   Ans: This Technician job has Day Shift.