Service advisor

Job Opportunity: Back Office Service Specialist 🌟
📍 Location: North Kalamassery, Kochi
🕴️ Company: Kaasma Private Limited

Are you organized, detail-oriented, and great at coordination? Join our team as a Back Office Service Specialist and help us streamline service operations and enhance customer satisfaction.

🔧 Responsibilities

• Coordinate with Service Executives, Coordinators, and Managers.

• Prepare and maintain daily/weekly/monthly performance reports (Excel & Google Sheets).

• Manage trackers for site visits, AMC schedules, etc.

• Monitor tasks, follow-ups, and escalations.

• Maintain service documentation and manage customer feedback.

• Develop SOPs, identify process gaps, and support service-related activities.

🎓 Qualifications

• Open to any degree holders (candidates with relevant skills preferred).

✅ Preferred Skills

• Strong communication & coordination.

• Proficiency in Excel and Google Sheets.

• Excellent attention to detail.

• Familiarity with internal process controls.

• Ownership mindset and initiative.

🧍 Gender Preference

• Any

🛵 Additional Plus:

• Two-wheeler and valid license.

💰 Salary

• Starting at ₹15,000

📩 Apply Now
📧 Email: hr@kaasma.in
📞 Contact: 9847723444
🌐 www.kaasma.in

• It is a Full Time Technician job for candidates with Freshers.

More about this Service advisor job

1. What is the eligibility criteria to apply for this Service advisor job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹15000 per month that depends on your interview. It's a Full Time job in Kochi.
3. How many working days are there for this Service advisor job?
   Ans: This Service advisor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service advisor job?
   Ans: No, there is no fee applicable for applying this Service advisor job and during the employment with the company, i.e., KAASMA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service advisor role?
   Ans: There is an immediate opening of 1 Service advisor at KAASMA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Technician job.
8. What are the timings of this Service advisor job?
   Ans: This Service advisor job has Day Shift.