Telecaller

Telecaller / Customer Support Executive

Location: Noida

Job Summary:

We are looking for enthusiastic and customer-focused Telecallers to handle outbound/inbound calls, assist customers, generate leads, and ensure excellent customer service experience.

Key Responsibilities:

• Handle outbound/inbound customer calls professionally

• Explain company products/services to customers

• Generate leads and follow up on inquiries

• Maintain customer database and call records

• Resolve customer queries and complaints

• Achieve daily/weekly/monthly targets

• Coordinate with internal teams for issue resolution

• Ensure proper call quality and compliance

Eligibility Criteria:

• Minimum 12th Pass / Graduate

• Good communication skills in Hindi & English

• Basic computer knowledge

• Fresher & experienced both can apply

• Comfortable with rotational shifts (if applicable)

Required Skills:

• Communication Skills

• Convincing Ability

• Customer Handling

• Active Listening

• Teamwork

• Time Management

Salary & Benefits:

• Fixed Salary + Incentives

• PF & ESIC (as applicable)

• Growth Opportunities

• Paid Training

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 0 - 2 years of experience.