Job Description:
Telecaller ki responsibility hoti hai customers ko outbound/inbound calls karna, unki queries resolve karna, products/services ke baare me information dena aur sales/conversions generate karna.
Key Responsibilities:
Daily outbound/inbound calls handle karna
Customer queries ko politely solve karna
Products/services ke benefits clearly explain karna
Leads generate karna aur follow-ups karna
CRM ya Excel me data entry maintain karna
Targets achieve karna aur team ke saath collaborate karna
Skills Required:
Good communication skills – Hindi/English (as per requirement)
Basic computer knowledge (MS Excel, Email, etc.)
Positive attitude & convincing power
Customer handling skills
Time management & teamwork