Dear Candidate,
We are looking for customer-focused associates for the beauty and wellness process. The role involves handling customer inquiries, understanding hair-related concerns, recommending suitable solutions/services, and converting leads into successful sales while delivering an excellent customer experience.
Designation: Customer Sales Associate
Profile: Call Centre / Sales
Location: Sector 63, Gurugram
Salary – Negotiable
Education - UG / Graduate
Experience – 1- 5 Years
Working Days: 6 Days Working Day shift
Week Off – Rotational
Key Responsibilities
• Handle inbound/outbound customer calls & up-sales.
• Understand customer concerns and recommend appropriate treatments/packages.
• Maintain strong customer relationships and ensure high satisfaction levels.
• Follow up with interested customers and convert leads into appointments/sales.
• Achieve daily and monthly sales targets.
• Coordinate with clinic/operations teams for appointment scheduling and closures.
Required Skills
• Excellent communication skills in English & Hindi.
• Strong sales and negotiation skills.
• Customer handling and objection resolution ability.
• Comfortable working in target-driven environment.
• Good interpersonal and convincing skills.