Telecaller

Job Title: Telecaller

Job Summary:

The Telecaller will be responsible for contacting donors, volunteers, and supporters to share information about the NGO’s initiatives, collect donations, and maintain relationships with stakeholders. The role requires strong communication skills, empathy, and a passion for social causes.

Key Responsibilities:

• Make outbound calls to potential and existing donors to explain the NGO’s mission and projects

• Request donations or support for specific campaigns or causes

• Handle incoming queries from donors or supporters professionally

• Build and maintain positive relationships with donors to encourage long-term support

• Meet daily/weekly call and donation targets set by the organization

• Follow up on pending commitments or pledges

• Share feedback from donors with the team for improvement of campaigns

Required Skills & Qualifications:

• Good communication skills in Hindi and English

• Basic computer knowledge

• Ability to speak politely and confidently over the phone

• Empathy and interest in social work or NGO activities

• Ability to handle rejection and stay motivated

• Minimum qualification: 10+2 or graduate (preferred, but flexible for experienced candidates)

Preferred Experience:

• 0–2 years in telecalling, customer support, fundraising, or sales (freshers can apply)

Work Environment:

• Office-based or work-from-office setup

• Target-oriented but supportive environment

• Opportunity to contribute directly to social impact initiatives

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 0 - 2 years of experience.