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Tele calling job profile

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A Telecalling Job Profile typically includes contacting customers over the phone to promote products or services, generate leads, provide customer support, or follow up on inquiries.

Telecaller Job Profile

Job Title: Telecaller / Telecalling Executive

Responsibilities:

Make outbound calls to potential or existing customers.

Answer incoming customer calls and resolve queries.

Explain products or services clearly and professionally.

Generate leads and schedule appointments.

Maintain customer records and update the CRM/database.

Follow up with customers regarding offers, payments, or feedback.

Meet daily or monthly calling and sales targets.

Handle customer complaints politely and escalate issues when necessary.

Skills Required:

Excellent verbal communication skills.

Good listening and persuasion abilities.

Basic computer and data entry skills.

Ability to work under pressure and achieve targets.

Positive attitude and customer-focused approach.

Qualifications:

Minimum: 10+2 (Higher Secondary); many employers prefer a graduate.

Experience in telecalling, sales, or customer service is an advantage but is often not mandatory.

Knowledge of English and the local language is usually preferred.

Work Environment:

Office-based, call center, or work-from-home (depending on the company).

May involve day shifts, night shifts, or rotational shifts.

Career Growth:

Telecaller → Senior Telecaller → Team Leader → Supervisor → Customer Service Manager / Sales Manager

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 3 - 6+ years Experience.