Job Title: Customer Support / Technical Support Executive
Location: Kalighat
Job Type: Full-Time
Joining: Immediate Joiners Preferred
Job Description:
We are looking for Customer Support / Technical Support Executives to handle inbound calls related to warranty support for home appliance products. The role involves assisting customers with queries, troubleshooting basic issues, and providing accurate information regarding product warranties.
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Key Responsibilities:
• Handle inbound customer calls related to home appliance warranty queries
• Provide accurate information and resolution to customer concerns
• Troubleshoot basic technical issues over calls
• Maintain proper call records and update systems as required
• Ensure high levels of customer satisfaction
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Requirements:
Good communication skills in English and Hindi (mandatory)
• Basic understanding of customer handling and technical support
• Immediate joiners preferred
Qualification & Salary:
• Undergraduates: ₹10,000 – ₹12,000 per month
• Graduates: ₹12,300 per month
Additional Information:
• Experience in customer support or technical support is a plus
• Freshers with good communication skills can also apply
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Interested candidates can apply immediately.