Job Overview
We are looking for a proactive and organized Sales Coordinator to support business development, customer relationship management, sales operations, and order processing. The candidate will coordinate with customers and internal departments to ensure smooth order execution, timely delivery, and effective sales support.
Key Responsibilities
- Generate new business opportunities and develop strong customer relationships.
- Handle customer inquiries and follow up on leads through calls and emails.
- Support business development activities and assist in generating inquiries.
- Coordinate with customers regarding orders, payments, quotations, and deliveries.
- Prepare quotations, proposals, sales reports, and other sales-related documents.
- Process sales orders and maintain accurate records in ERP systems.
- Coordinate with production, dispatch, accounts, and other internal teams to ensure timely delivery.
- Track order status and resolve customer issues or delays.
- Maintain customer databases, sales records, and marketing data.
- Conduct basic market research and identify potential business opportunities.
- Follow up with existing customers to maintain customer satisfaction.
- Assist the sales team in achieving business targets.
Candidate Requirements
- Bachelor's degree in Business Administration, Commerce, Marketing, Engineering, or a related field.
- 2–5 years of experience in Sales Coordination, Business Development, or Manufacturing Sales.
- Experience in industrial marketing, consumables sales, FMCG, automobile, or packaging industries is preferred.
- Knowledge of ERP systems such as SAP, Oracle, Tally ERP, or Microsoft Dynamics.
- Good communication, coordination, negotiation, and customer-handling skills.
- Proficiency in MS Excel, Word, Outlook, and email communication.
- Strong follow-up skills, attention to detail, and the ability to manage multiple tasks.