Handle customer inquiries through email, telephone, and direct communication.
Prepare quotations, proposals, and tender documents as per customer requirements.
Coordinate with suppliers for pricing, technical specifications, and product availability.
Follow up with customers for quotation approvals and order confirmations.
Support tender submissions and maintain tender documentation.
Generate purchase orders and coordinate delivery schedules.
Maintain customer database and sales records.
Coordinate with the accounts department regarding invoices and payment follow-ups.
Ensure timely reporting of sales activities and customer interactions.
Provide after-sales support and customer relationship management.