Location - Andheri
Roles -
Manage international clients and accounts, ensuring strong relationships, retention, and client satisfaction.
Conduct new client onboarding, discovery calls, requirement understanding, and campaign coordination.
Monitor campaign performance and identify upselling, cross-selling, and account growth opportunities.
Handle client escalations, dormant account re-engagement, and churn recovery through proactive communication.
Maintain Zoho CRM, client follow-ups, pipeline updates, and weekly portfolio health reports.