Key Responsibilities:
Student Counselling and Guidance:
• Reach out to prospective students and understand their concerns, aspirations,
and career challenges via calls and messages.
• Suggest suitable Pregrad courses that align with their goals, offering solutions
that guide them forward.
• Maintain a detailed record of student interactions in the internal database.
Enrollment Process Support:
• Assist students through the enrollment process, from choosing the right course
to making fee payments and completing registration.
• Follow up with leads and provide reassurance to students who may be
uncertain about joining.
• Clearly communicate course fee structures and payment schedules to ensure
transparency.
Performance Tracking:
• Track and maintain accurate records of student interactions and the outcomes
of your counselling efforts.
• Provide regular reports on enrollments and assess how well your counseling
efforts are working.
Pipeline Management:
• Manage a consistent sales pipeline by tracking self-generated leads, referrals,
follow-ups, and assigned prospects.
• Ensure you meet weekly conversion goals while supporting students in making
informed decisions.
Corporate Address: G-9, 1st Floor, Sector-6 Noida | Email: hello@pregrad.in
Conversion and Student Commitment:
• Work with prospective students to close enrollments in a way that benefits both them and Pregrad.
• Help students feel confident in their decisions by addressing concerns and offering guidance throughout the process.
Student Coordination:
• Document all communications with students through professional emails and messages.
• Act as the key liaison between the student and the operations team, ensuring smooth communication from enrollment to completion of the course.
Required Skills:
• Good communication skills in English
• Strong listening and questioning abilities
• Empathy and the ability to build rapport with students
• Basic negotiation and persuasion skills
• Enthusiasm for helping students overcome challenges