Academic Counsellor

Role Overview

Guide students through their educational journey, including course selection, career planning, and personal development. Serve as a liaison between students and the institution, ensuring applications are completed, processed, and finalized. Primarily contact prospective students via phone to enroll them in Campus Zest programs.

Key Responsibilities

· Conduct outbound calls to generate leads and inform prospects about courses, fees, and admissions.

· Provide counseling on program details, career paths, and suitable course selections based on student profiles.

· Assist with academic planning, major selection, and alignment with student strengths and goals.

· Connect students to resources like financial aid and mental health support.

· Address personal or social challenges impacting decisions.

· Manage confidential student records and interactions.

· Facilitate enrollments, paperwork, and follow-ups to secure admissions.

· Handle inbound queries and maintain updated student data.

· Stay informed on academic trends, offerings, and industry needs.

Required Skills

· Active listening and empathy

· Strong communication and interpersonal skills

· Problem-solving and critical thinking

· Knowledge of educational programs and policies

· Customer service and sales aptitude

· Resilience under pressure and rejection

· Organizational skills with attention to detail

· Familiarity with MIS systems

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 6 months - 1 years of experience.