ఫ్రంట్ డెస్క్ ఎగ్జిక్యూటివ్

About the Role :

We are looking for a smart, customer-focused, and organized Front Desk Executive to join our Multibrand Laptop Service Center in Powai, Mumbai. The ideal candidate should have excellent communication skills, be comfortable interacting with customers, and be able to manage daily front office operations efficiently.

Key Responsibilities :

• Welcome customers and provide a professional first point of contact.

• Register laptops for repair and create service job sheets.

• Explain service processes, timelines, and repair status to customers.

• Coordinate with technicians regarding repair updates.

• Handle customer calls, emails, and WhatsApp inquiries.

• Maintain service records, invoices, and customer databases.

• Process billing, payments, and issue receipts.

• Follow up with customers for device collection and feedback.

• Ensure the reception area is clean, organized, and professional.

Requirements :

• Minimum 1 year of experience as a Front Desk Executive, Customer Service Executive, Receptionist, or in a similar role.

• Excellent verbal and written communication skills in English and Hindi.

• Basic knowledge of MS Office (Excel, Word, Outlook).

• Strong organizational and multitasking abilities.

• Pleasant personality with a customer-first attitude.

• Experience in a laptop/mobile service center will be an added advantage.

What We Offer :

• Competitive salary of ₹18,000–₹25,000 per month.

• Friendly and professional work environment.

• Career growth opportunities.

• Hands-on experience in a fast-paced technical service industry.

Experience Required: Minimum 1 Year
Education: Graduate preferred (12th Pass with relevant experience may also apply)

Work Location: Powai, Mumbai

Apply Now: Candidates meeting the above criteria are encouraged to apply with their updated resume.

• It is a Full Time రిసెప్షనిస్ట్ job for candidates with 1 - 6+ years Experience.