Job Description – E-commerce Executive
Company: Glee Impex Pvt. Ltd.
Position: E-commerce Executive
Department: E-commerce / Sales & Marketing
Employment Type: Full-Time
Location: Noida Sector 1
Work Mode: Work From Office
Job Summary:
We are looking for a proactive and detail-oriented E-commerce Executive to manage and grow our online sales channels. The candidate will be responsible for managing product listings, orders, inventory, marketplace operations, promotions, and day-to-day coordination with e-commerce platforms.
Key Responsibilities:
• Manage and maintain product listings across various e-commerce marketplaces and online platforms.
• Create, update, and optimize product titles, descriptions, images, keywords, pricing, and other listing details.
• Monitor and process online orders, ensuring timely and accurate order fulfillment.
• Coordinate with warehouse, operations, logistics, and customer support teams for smooth order processing.
• Monitor inventory levels across different marketplaces and ensure product availability.
• Track sales, orders, returns, cancellations, and other marketplace-related activities.
• Manage marketplace dashboards and ensure that all product and account information is updated accurately.
• Monitor product performance, sales trends, and customer feedback.
• Assist in planning and executing online promotions, offers, discounts, and campaigns.
• Coordinate with marketplace teams and account managers for operational requirements and issue resolution.
• Identify opportunities to improve product visibility, sales, and overall marketplace performance.
• Prepare regular reports related to sales, inventory, orders, returns, and marketplace performance.
• Monitor competitor pricing, product listings, offers, and market trends.
• Ensure timely resolution of customer complaints, order-related issues, and marketplace queries.
• Maintain proper records and documentation related to e-commerce operations.
• Support the team in implementing strategies to increase online sales and brand visibility.
Required Skills:
• Good knowledge of e-commerce marketplaces and online selling platforms (Amazon, Flipkart, Meesho, etc.)
• Strong understanding of product listing and marketplace operations.
• Ability to manage multiple tasks and meet deadlines.
• Strong attention to detail and accuracy.
• Ability to work independently as well as in a team.
Qualifications & Experience:
• Graduate in any discipline, MBA in Marketing candidate preferred.
• 2–4 years of experience in e-commerce (Amazon, Meesho, Flipkart, etc.) online sales.
Key Performance Areas (KPIs):
• Online sales and revenue growth
• Product listing accuracy and optimization
• Order processing and fulfillment
• Inventory availability
• Reduction in cancellations and returns
• Marketplace performance
• Promotional campaign execution
• Timely reporting and issue resolution
• Customer satisfaction
Preferred Candidate Profile:
The ideal candidate should be organized, responsible, analytical, and result-oriented, with a strong interest in e-commerce and online business. The candidate should be comfortable working in a fast-paced environment and capable of handling marketplace operations with minimal supervision.