Desktop Support Engineer / Technician

Access Control & Attendance Systems Technician / Support Engineer

Location: Gurugram, Haryana (with on-site travel as required)

Company: CDN Technology

About Us: CDN Technology is a leading distributor and solution provider in the access control and entrance control industry, with over 20+ years of experience. Our clients include Airtel, Indian Oil Corporation, PNB Housing Finance, Shivalik Bank, Ferrero, and BigBasket. We partner with eSSL, BioMax, Realtime, and Hikvision.

Role Overview: We are looking for a technically sound and customer-oriented professional to handle installation, configuration, troubleshooting, and support of attendance and access control systems.

Key Responsibilities:

• Installation and configuration of biometric attendance machines and access control systems

• On-site and remote troubleshooting support

• Handling desktop and cloud-based attendance software

• Client communication and training

• Documentation and reporting

Required Skills & Qualifications:

• Experience with attendance machines and access control systems

• Knowledge of biometric devices, networking, and software

• Familiarity with MS Access

Soft Skills:

• Strong communication skills

• Problem-solving mindset

• Ability to manage multiple tasks

Work Requirements:

• Willingness to travel for on-site work

• Comfortable with virtual support

• Monday to Saturday working

Reporting: Directly to the Chairman

Why Join Us:

• Work with top enterprise clients

• Exposure to advanced security tech

• Growth opportunities

• It is a Full Time ఐటి / సాఫ్ట్వేర్ / డేటా విశ్లేషక job for candidates with 1 - 3 years of experience.