Job Summary:
We are looking for a motivated and confident Telecaller to handle outbound and inbound calls, generate leads, and support the sales team. The candidate should have excellent communication skills and a customer-focused approach.
Key Responsibilities:
Make outbound calls to potential clients and generate leads
Handle inbound inquiries and provide accurate information about services
Maintain and update client databases and call records
Schedule meetings/site visits for the sales or design team
Follow up with prospective clients on a regular basis
Understand customer requirements and guide them accordingly
Achieve daily/weekly/monthly calling and lead generation targets
Coordinate with the sales and marketing team
Required Skills & Qualifications:
Minimum qualification: Graduate / Undergraduate
1-2 years of experience in telecalling, sales, or customer service
Good communication skills in Hindi & English
Basic knowledge of MS Excel / CRM tools
Confident, persuasive, and result-oriented personality
Good listening and interpersonal ski