Tele Collection Executive

Job Description – Tele Collection Executive

Company: SMFG India Credit Company

Position: Tele Collection Executive

Location: Porur, Chennai

Experience: 6 months – 1 year

CTC: Up to ₹3.5 LPA

Job Summary

SMFG India Credit Company is looking for motivated and target-oriented candidates for the position of Tele Collection Executive. The role involves contacting customers regarding pending payments, following up on payment commitments, and ensuring timely collections while maintaining professional customer relationships.

Key Responsibilities

Make outbound calls to customers regarding pending or overdue payments.

Follow up with customers and encourage timely repayment.

Explain payment details and repayment options clearly.

Maintain accurate records of customer interactions and payment commitments.

Handle customer queries related to payments and collections.

Achieve assigned collection and follow-up targets.

Maintain a professional and customer-friendly approach during calls.

Follow company policies, procedures, and compliance guidelines.

Candidate Requirements

Qualification: Any Graduate / Undergraduate with relevant experience.

Experience: 6 months to 1 year in telecalling, collections, customer service, or a related field.

Language: Proficiency in any one of the following languages is required:

Kannada, Telugu

Good verbal communication and convincing skills.

Basic computer knowledge is preferred.

Ability to work in a target-oriented environment.

Good interpersonal and negotiation skills.

Compensation & Benefits

CTC: Up to ₹3.5 LPA

Job Location: Porur, Chennai

Opportunity to work with a reputed financial services organization.

Career growth and learning opportunities.

Preferred Candidate Profile

Candidates with 6 months to 1 year of experience in telecalling, collections, customer service, or similar roles, along with good communication and convincing skills, are preferred.

Interested candidates can apply now and become part of the SMFG India Credit Company team.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 1 years of experience.