Job Title: Customer Support Executive (Calls & Order Assistance)
Company: Perfect Collection – Ladies Ethnic Wear Manufacturer & Wholesaler
Location: Gandhi Nagar , Delhi (On-site)
Salary Range: ₹16,000 – ₹30,000 per month (based on experience & communication skills)
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About Us:
Perfect Collection is a leading manufacturer and wholesaler of ladies’ ethnic wear, catering to retailers and boutique owners across India. We’re expanding our customer support team to ensure a smooth order experience for our growing client base.
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Key Responsibilities:
• Attend incoming customer calls and WhatsApp inquiries from retailers.
• Help customers place orders through WhatsApp or phone.
• Share product catalogs, prices, and offers with customers.
• Follow up with interested customers to confirm orders.
• Coordinate with dispatch and accounts teams for order status and billing.
• Maintain proper call and follow-up records.
• Provide excellent service and build strong relationships with repeat buyers.
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Requirements:
• Minimum 12th pass (Graduate preferred).
• Good communication skills in Hindi and basic English.
• Confident in speaking on calls and handling WhatsApp professionally.
• Basic computer knowledge (WhatsApp Web, Excel, etc.).
• Experience in telecalling or customer care will be an added advantage.
• Must be punctual, polite, and customer-friendly.
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Working Days & Timings:
• 6 Days a Week (Monday to Saturday)
• 09:00 AM – 7:00 PM
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Benefits:
• Attractive salary + performance-based incentives.
• Supportive work environment with growth opportunities.
• Training provided for product knowledge and sales handling.