WE ARE HIRING – Customer Experience Associate
Company: Adroit Synergies Pvt. Ltd.
Location: Sector 63, Noida
Salary: ₹15,708 + ₹2,600 Shift Allowance
Job Role:
Handle inbound customer calls and assist customers with banking-related queries, transactions, and account support while ensuring an excellent customer experience.
Responsibilities:
• Handle customer queries professionally
• Resolve issues and provide accurate information
• Maintain customer records in CRM systems
• Follow company policies and compliance guidelines
Eligibility:
• 12th Pass / Graduate
• Good communication skills
• Inbound customer service experience preferred
Skills Required:
• Communication & listening skills
• Customer handling ability
• Problem-solving skills
• Basic computer knowledge
Shift Details:
• No night shift for female employees
• Night shifts applicable only for male employees