!!Greetings from Kalyani Motors Pvt Ltd !!
Openings For Position : Customer Support Manager
Location: Nayandanahalli
Experience: 4 to 6 Years (Any Automobile Industry)
Salary :up to 35K+ Incentives
Monitor and manage leads generated via digital platforms,
Allocate leads to Dealer Sales Executives (DSEs) based on criteria like location, availability, and specialization.
Ensure timely follow-up and status updates on all leads as per SLA.
Coordinate between CRM tools, sales teams, and marketing teams for seamless lead flow.
Generate daily, weekly, and monthly reports on lead performance and conversion.
Escalate lead delays or system issues to the Sales Manager or CRM tech team.
Train new DSEs on using LMS/CRM platforms and best practices.
For further details contact - HR :- 9845927471