Barista Job Requirements
The Percolate Café
Role Overview
We are looking for energetic, customer-focused baristas who can prepare high-quality beverages, deliver excellent service, and maintain smooth café operations in a fast-paced environment.
Key Responsibilities
1. Beverage Preparation
Prepare and serve coffee, espresso drinks, teas, shakes, and other menu items according to SOPs.
Operate espresso machines, grinders, blenders, and brewing equipment safely.
Maintain consistency in taste, presentation, and quality standards.
Preparing hot/cold drinks and following recipes is one of the core duties of baristas.
2. Customer Service
Greet customers warmly and take orders accurately.
Suggest menu items and upsell add-ons.
Handle complaints politely and professionally.
Baristas are expected to create a welcoming environment and assist customers beyond just making drinks.
3. Operations & Cash Handling
Operate POS systems and process payments.
Pack takeaway orders and manage delivery orders.
Handling transactions quickly and accurately is a key responsibility.
4. Hygiene & Cleanliness
Maintain cleanliness of equipment, counters, and seating areas.
Follow food safety and hygiene standards.
Keeping workspaces clean and safe is essential for customer satisfaction.
5. Stock & Inventory Support
Restock cups, milk, syrups, and supplies.
Assist in inventory checks and reporting shortages.
Baristas often help monitor inventory and restock supplies.
Skills Required
Strong communication and customer-handling skills
Multitasking and time management ability
Attention to detail and quality control
Teamwork and positive attitude
Communication, multitasking, and attention to detail are key barista skills.
Basic Requirements
Minimum: 10th pass
Prior café or customer service experience preferred
Willingness to work shifts (morning/evening/weekends)
Ability to work in a fast-paced environment
Preferred Qualities (Percolate Specific)
Passion for coffee and hospitality
Ability to maintain speed during rush hours
Clean, professional appearance
Honest, punctual, and disciplined
Work Conditions
Standing for long hours
Handling busy peak-hour rush (metro station environment)
Flexible shift scheduling