Visa counselor

We are looking for a visa counselor to join our team immigration consultant . The role offers 20000 In Hand Salary and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th pass out and Freshers and experienced both can apply. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to five working day in a week during the day shift.

• It is a Full Time Sales / Business Development job for candidates with 0 - 3 years of experience.

More about this Visa counselor job

1. What is the eligibility criteria to apply for this Visa counselor job?
   Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mohali.
3. How many working days are there for this Visa counselor job?
   Ans: This Visa counselor job will have 5 working days.
4. Are there any charges applicable while applying or joining this Visa counselor job?
   Ans: No, there is no fee applicable for applying this Visa counselor job and during the employment with the company, i.e., Gateway Solutions.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Visa counselor role?
   Ans: There is an immediate opening of 10 Visa counselor at Gateway Solutions
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Visa counselor job?
   Ans: This Visa counselor job has 09:00 AM - 06:00 PM timing.