Telecalling Team Leader

Key Responsibilities:

• Supervise and manage a team of telecallers (inbound & outbound)

• Set daily calling targets and ensure team productivity

• Monitor calls for quality, compliance, and conversion improvement

• Train new joiners and provide ongoing coaching to team members

• Handle escalated customer queries and objections

• Prepare daily, weekly, and monthly performance reports

• Maintain attendance, discipline, and team motivation

• Coordinate with management to meet business goals

Requirements:

• Minimum 1–3 years experience in telecalling or call center supervision

• Proven ability to manage and motivate a team

• Strong communication and leadership skills

• Target-driven and result-oriented mindset

• Basic computer knowledge (CRM, Excel, calling software)

• Experience in sales, lead generation, or customer support is a plus

Education:

• Minimum Graduate preferred

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.

More about this Telecalling Team Leader job

1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
   Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., Mrjb Build Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Team Leader role?
   Ans: There is an immediate opening of 4 Telecalling Team Leader at Mrjb Build Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job has 09:00 AM - 06:00 PM timing.