Job Title: Team Leader – Inside Sales (Outbound Calls) Location: Bangalore Department: Admission Support Reports To: Head of Inside Sales Employment Type: Full-Time Job Summary: We are seeking a dynamic and results-driven Team Leader – Inside Sales (Outbound Calls) to lead, motivate, and manage a team of inside sales representatives. The ideal candidate will be responsible for achieving sales targets, improving team performance, and ensuring a high level of customer engagement through proactive outbound calling campaigns. Key Responsibilities: • Lead and manage a team of inside sales representatives focused on outbound calls. • Set daily, weekly, and monthly sales targets and monitor team performance against goals. • Develop sales scripts and calling strategies to maximize conversion rates. • Coach, train, and mentor team members to improve performance and product knowledge. • Monitor call quality and provide constructive feedback through regular call audits. • Analyze sales data and generate performance reports for management review. • Ensure the team maintains accurate records of calls, leads, and sales using the CRM system. • Maintain a positive and energetic team environment aligned with company values. Requirements: • Excellent communication, interpersonal, and team management skills. • Proven track record of meeting or exceeding sales targets. • Proficiency with CRM software. • Ability to analyze data, prepare reports, and make data-driven decisions. • High level of self-motivation and goal orientation. Benefits: • Competitive salary and performance-based incentives. • Health insurance and other employee benefits. • Training and professional development opportunities. • A vibrant, supportive, and growth-oriented work environment.