Job description
Job Title:
Customer Relationship Executive Telesales (Credit Card & Personal Loan Division)
Company:
FinAxis Distributors Private Limited
Location:
Bengaluru, HSR Layout
Job Summary:
We are looking for enthusiastic and target-driven Customer Relationship Executives to join our Credit Card & Personal Loan Telesales Division. The ideal candidate will have a minimum of 6 months of telesales experience in financial products (Credit Cards/Personal Loans). You will be responsible for engaging with potential customers, identifying their needs, and offering suitable financial solutions while ensuring a seamless customer experience.
Key Responsibilities:
· Conduct outbound calls to potential and existing customers to promote Credit Card and Personal Loan products.
· Explain product features, benefits, eligibility, and terms clearly to customers.
· Understand customer requirements and recommend tailored financial solutions.
· Achieve and exceed monthly sales targets and performance KPIs.
· Handle customer queries and provide professional assistance.
· Maintain accurate records of customer interactions, leads, and conversions.
· Follow up on leads from multiple sources to ensure successful closures.
· Adhere strictly to company policies, processes, and compliance guidelines.
Requirements:
· Experience: Minimum 6 months in telesales (preferably in Credit Cards / Personal Loans).
· Education: Minimum 12th Pass (PUC) / Graduate preferred.
· Excellent communication and persuasion skills.
· Fluency in Kannada, English, and Hindi (additional languages will be an advantage).
· Proven ability to meet and exceed sales targets.
· Strong objection-handling and deal-closing skills.
· Basic knowledge of CRM tools and MS Office preferred.
Salary & Benefits:
· Salary Range: 15,000 30,000 per month (based on experience).
· Incentives: Attractive performance-based incentives.
What We Offer:
· Competitive salary with lucrative incentive structure.
· Training and career development opportunities.
· A supportive and growth-oriented work culture.
· Opportunity to build a career in the financial services industry with a trusted organization.